Located in Chicago, Gammerler Corporation is a subsidiary of Germany-based Gammerler and provides highly specialized equipment to the printing industry. When they were looking for more personalized services and a quicker response time, they decided to find an IT services company to help them out.
Frank Gambardella, Controller at Gammerler Corporation, has worked with Aquarius Technology Solutions Founder Jason Zamet before. He explained:
“I met Jason when I first started back in 2009. I was looking for somebody to do our computer support, since we don’t have an IT person other than myself. Our CPA suggested that I give Jason a call. At that time, he was associated with another company, then he left a couple years back.”
He continued, “I stayed with the other company for about a year, but I wasn’t really satisfied with their service. I happened to call Jason and he said he was available and that he’d started his own company. I told him to come in and talk about it, he made a proposal, and I said okay, we’ll go back to you since you know the system.”
The Solution: Migrating to Hosted Exchange, Implementing a New Phone System & Providing Remote Maintenance/Monitoring of All Servers.
Currently, the Aquarius team are heavily involved in implementing a new phone and email system. As Frank explained, having their systems running at peak performance is critical as 95% of the business comes in through either voice or email. It’s essential that full connectivity is maintained at all times.
“We have two streams coming in – one through cable and one through an IP provider for voice and data. Jason is currently making the final adjustments to an automated fail-over system to ensure that if one system goes down, the other automatically takes over to ensure full connectivity. We also need to maintain a tunnel to the SAP system used by our parent company in Germany.”
With so much riding on a reliable and efficient communications network, having a dependable partner with the expertise of Aquarius Technology Solutions on board makes good business sense.
“I’ve known Jason for a number of years and I feel very comfortable with him. He’s a good guy.”
Find out how Aquarius Technology Solutions can help your business achieve its goals and objectives through the effective use of technology. Call (815) 261-9602 or send us an email: email@example.com.